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Passengers were unpleasantly surprised, as they did not receive proper notification and found themselves in a difficult situation. Many of them urgently needed to depart to avoid losses from non-refundable bookings and hotels.
According to information provided by Kaktus.media from the press service of Manas Airport, they also learned about the flight's rescheduling just before check-in.
According to airport representatives, the flight cancellation was due to the poor health of one of the crew members. According to the airline's internal rules, flights with an incomplete crew of flight attendants are postponed.
Passengers were accommodated at the "Zhannat" hotel, and the new departure is scheduled for February 27, with a departure time of 15:30 local time.
