The incident occurred on February 22, when two of the four elevators in the tower unexpectedly stopped. One elevator was empty, while in the second, people were trapped at a height of about 30 meters. The rescue operation lasted about 5.5 hours, after which all those trapped were evacuated without any injuries.
Additionally, the situation affected other visitors: about 1,200 people on the observation deck at a height of 350 meters waited for about three hours until the elevators were restored.
In light of the incident, the company decided to close the tower on February 23 for a comprehensive technical inspection. Those who purchased tickets in advance are promised a refund.
