To facilitate the process of checking debts, a section called "Subscriber Balance" is available on the official website of the company, where users can view the status of their accounts at any time, including both residential and industrial subscribers.
In addition, residential customers can track their balance through the mobile application "My Light," available in the Play Market and App Store. Contact with the 24/7 call center is also possible by calling 105, as well as the numbers 0772001209 and 0556001209. For convenience, messages can be sent via WhatsApp to the number 0702001209.
