
In connection with the disconnections, the company reminds that there is a section on its website called "Subscriber Balance," which allows all customers, including residential and industrial ones, to check the status of their personal accounts at any time. Residential subscribers also have the option to check their balance through the mobile application "My Light," available in Play Market and AppStore. Additionally, for information, one can contact the 24-hour Call Center at numbers 1209, 105, or mobile numbers 0772/0556 00 12 09, or send a message via WhatsApp to the number 0702 001209.