The new digital system called "Unified Model of Transportation Process" is launching at "Kyrgyz Temir Zholu." According to the company's press service, this system integrates all stages of cargo transportation into a single software platform.
With the new program, all operations, starting from the acceptance of wagons at the Turksib station and ending with their transfer, will be automated. This will significantly simplify and speed up interaction processes.
Additionally, personal accounts have been created for shippers and consignees on the website railway.gov.kg. Now clients will be able to submit requests, track their status, and communicate with the railway in a remote format without the need for in-person meetings.
Key advantages of the new system:
- accounting for wagon downtime and automatic calculation of fees;
- automated report generation and transparent income control;
- elimination of errors related to manual data entry;
- significant reduction of workload on employees due to the automation of routine tasks;
- improved customer service quality and acceleration of all processes.
