At a recent meeting of the board of the Ministry of Labor, Social Security, and Migration of the Kyrgyz Republic, Minister Kanat Sagynbaev expressed dissatisfaction with the work of some regional and departmental divisions that are inefficiently using the feedback system "Pikir."
According to the ministry's information, this system was implemented to increase the transparency of government agencies and improve public information. It allows citizens to leave feedback through QR codes, which should facilitate prompt responses to their inquiries, complaints, and suggestions. However, as the minister noted, in practice, this system is not yet functioning at full capacity.
Kanat Sagynbaev emphasized that ignoring the feedback system "Pikir" is unacceptable. "If citizens' inquiries are left unattended, it will negatively affect the quality of our work and the trust in the ministry. Every comment must be thoroughly reviewed and addressed in a timely manner," he stressed.
The minister instructed the heads of all divisions to ensure the effective functioning of the information system "Pikir," organize prompt consideration of feedback from citizens, and prepare analytical reports with suggestions for improving operations based on the results of the first quarter.
